Summer is shaking up consumer habits: increased orders at vacation destinations, demand for fresh meals, and record-breaking peaks in activity. Discover how summer delivery is redefining the customer experience and how RusHour helps restaurant owners capitalize on these opportunities.
Meals on wheels delivery
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Bottom Line Up Front: Summer is radically changing French consumers’ food delivery habits. With 20% of orders being delivered directly to vacation destinations and a significant increase in orders for light, refreshing meals, this period represents a 99% surge in activity for some platforms. Restaurant owners and order management platforms like RusHour must adapt their services to capitalize on these unique summer opportunities.
Summer: A Catalyst for a Revolution in Delivery Orders
Every year, the arrival of warmer weather turns our eating habits upside down. Outdoor dining areas fill up, barbecues come out of storage, and our culinary preferences shift toward fresher, lighter dishes. But what the latest studies reveal goes far beyond these obvious changes: summer completely redefines our relationship with food delivery.
This seasonal shift doesn’t just affect our tastes; it’s also transforming where, when, and how we order. From vacation rentals to campgrounds and second homes, delivery services now follow French people wherever summer takes them.
A woman receiving an order (source: ecommercemag.fr)
Key Figures: The Summer Surge in Delivery Orders
Spectacular growth during the summer months
The statistics are clear: according to TryOtter, summer leads to a 99% increase in delivery orders. This phenomenal surge can be attributed to several converging factors that make the season a real boon for delivery companies.
Key figures for the summer of 2024–2025:
20% of French people now use delivery services directly to their vacation destination
The average summer shopping cart total remains stable, but the frequency of orders has surged
73.3% of French people have made online purchases in the past twelve months, placing more than 60 online orders per year
82% of French people plan to travel this summer, the highest level recorded since 2015
Peak hours and weekends
Summer also changes when we place orders. The data shows that orders are concentrated during peak heat periods (noon to 2 p.m. and 7 p.m. to 10 p.m.) and that there is a surge in weekend orders, a time when two-thirds of delivery orders are placed, primarily for dinner (6 out of 10 orders).
Behavioral factors: why summer changes everything
Travel and summer mobility
Summer is the season for travel. 67% of French people plan to spend part of their vacation in France, with an average stay of 2.1 weeks. This increased travel creates new needs:
Discover local cuisine without leaving your accommodation
Save time so you can fully enjoy your vacation activities
Avoid the crowds in tourist supermarkets, which are often packed
Seasonal customer expectations
Summer brings with it specific expectations among consumers. In 2024, the ability to choose a delivery date is the top priority (48%)—a flexibility that is all the more crucial during the holidays, when plans change depending on the weather.
The new summer requirements include:
Delivery is available to temporary addresses (rental properties, campgrounds)
Hours tailored to vacation schedules (later start times)
Storage options for fresh produce during hot weather
Option for bulk orders for extended families
The Rise of the "Workation" and Its Implications
Nearly one in four vacationers say they are drawn to the "workation" (working from their vacation destination), a trend that appeals to 45% of 18- to 34-year-olds. This trend is creating a hybrid demand that blends professional needs (one-time deliveries, quick lunches) with the joys of vacationing.
Chicken Burger (source: lummi.ai)
The Geography of Summer Delivery
Top Destinations and Logistical Challenges
The coast remains the top choice for 65% of French people, followed by the countryside (25%), the mountains (23%), and the city (22%). This geographic distribution poses unique challenges for delivery services:
Coastal areas: Crowded, sometimes difficult to access,limited parking; Rural areas: Inaccurate addresses, long distances, sometimespoor network coverage; Mountainous areas: Variable weather conditions, winding roads, high altitudes
Innovation in specialized services
To meet these challenges, new services are emerging. Platforms like ToutEnBocaux now offer gourmet meal delivery to your doorstep anywhere—whether in the mountains, the countryside, by the sea, or at your favorite ski resort.
Changes in Summer Food Preferences
This summer's must-try dishes for delivery
Summer is changing what we eat. While pizza remains the most popular dish—with 70% of users having ordered it for delivery—its market share has dropped significantly (-15 percentage points) as new trends take hold:
This summer's winners:
Asian cuisine: a dramatic increase of 10 points
Pokémon: among the fastest-growing categories
Mixed salads and cold dishes
Ice cream and frozen desserts: featured in half of all summer orders
The relative losers:
Burgers for lunch (-15 points)
Stews and soups
Heavy traditional cuisine
Seasonal adjustment of the charts
Savvy restaurant owners are adapting their menus. All the dishes are seasonal and made with seasonal ingredients (eggplant dishes are a summer staple!) according to FamilEat, which perfectly exemplifies this seasonal approach.
Food in a tray (source: latelierdedelphine.com)
The Impact of Digital Technology and Summer Platforms
The Rise of Mobile Devices on Vacation
Smartphones are becoming the primary channel for delivery orders (41%). This trend becomes even more pronounced in the summer, when vacationers prioritize simplicity and mobility. Apps must adapt accordingly:
Precise geolocation for temporary addresses
Offline mode for areas with poor coverage
Simplified interface for quick commands
Push notifications tailored to vacation schedules
The Rise of Collaborative Delivery
Collaborative delivery (by private individuals) appeals to 16% of online shoppers, but as many as 29% of those aged 18–24. The summer, with its frequent travel between cities and regions, is conducive to this innovative business model.
Regulatory Issues and Seasonal Work
The Challenge of Seasonal Hiring
The summer surge in orders requires additional staff. Delivery platforms and restaurants must juggle:
Intensive recruitment of seasonal delivery drivers
Crash course on lesser-known tourist destinations
Extended Hours Management (Services Until Midnight in Seaside Resorts)
Compliance with labor laws despite pressure from demand
Local regulations: Some tourist areas impose traffic restrictions or specific operating hours during the summer
Protection for delivery workers: Adjustments to working conditions (hydration, breaks, sun protection equipment)
Practical Tips for Restaurant Owners: Making the Most of Summer
Strategic adaptation of the product offering
Menu update: Add fresh dishes, salads, frozen desserts, and refreshing drinks. Drinks and desserts account for half of all summer orders.
Specialized packaging: Invest in insulated containers and heat-resistant packaging to ensure product quality upon arrival.
Flexible delivery times: Extend your delivery windows to cover summer peak hours (12:00 PM–2:00 PM and 7:00 PM–10:00 PM).
Review Management and Customer Satisfaction
Summer amplifies the challenges of customer satisfaction. The main complaint from consumers remains spilled food or drinks (77%), followed by incomplete orders (74%) and hot dishes that have gone cold (68%).
Priority actions:
Reinforce the packaging for shipping
Train your delivery drivers on summer-specific procedures
Set up a responsive customer service team
Plan for delays caused by tourist traffic
Summer Logistics Optimization
Expanded delivery areas: Take advantage of the summer demand to test new areas (campgrounds, vacation rentals)
Local partnerships: Work with tourism accommodation providers to offer your services directly to their customers
Inventory Management: Align your supply with peaks in demand and shifts in culinary preferences
Deliveroo delivery driver (source: leparisien.fr)
The Customer Experience Transformed by RusHour
Centralization and Optimization of Summer Orders
With RusHour, restaurant owners can centralize all their delivery and takeout orders on a single platform—which is especially crucial during the summer rush. This centralization allows them to:
Effectively managing the influx of vacation bookings
Optimizing prep times despite increased volume
Maintaining service quality even during the summer rush
Analyze seasonal trends to better anticipate future developments
Enhanced customer connectivity
In the summer, when every minute counts between the beach and happy hour, RusHour stays connected with customers by optimizing:
Real-time notifications on order status
Automatic adjustment of wait times based on crowd levels
Proactive management of unforeseen circumstances (delays caused by tourist traffic)
Future Outlook and Best Practices
Emerging trends for summer 2025
Environmental responsibility: 20% of respondents say they are interested in an eco-score for deliveries. This concern grows during the holidays, a time when people are more environmentally conscious.
Advanced personalization: Algorithms are being refined to offer suggestions tailored to the vacation destination (regional specialties, dishes suited to planned activities)
Pre-arrival delivery: Orders scheduled before the guest’s arrival, with delivery coordinated to coincide with check-in times
The winning model of tomorrow
The summer of 2025 will favor those who can combine:
✅ Geographic flexibility (delivery outside standard areas) ✅ Flexible scheduling (extended and flexible hours) ✅ Consistent quality (optimal freshness despite the heat) ✅ Simplified experience (intuitive ordering, even while on vacation) ✅ Eco-conscious (sustainable packaging, short supply chains)
In conclusion: Summer, the season of endless possibilities
Summer is fundamentally changing the way French people order and receive deliveries. Nearly one in six French people had items delivered to their vacation destination in 2024, and this trend is only growing.
For restaurant owners using solutions like RusHour, summer offers a unique 3- to 4-month window of opportunity to:
Attracting new customers on the go
Test new delivery areas
Optimize their processes to handle spikes in demand
Build customer loyalty through a memorable summer experience
Summer is no longer something to endure—it’s something to prepare for. Restaurant owners who anticipate these shifts in customer behavior and equip themselves with the right management tools will turn this season into a real driver of growth. With the right strategies and the right platforms, summer becomes the season when every order counts twice: for immediate revenue and for future customer loyalty.
RusHour simplifies the management of your delivery and takeout orders. Centralize, optimize, and boost your summer sales in just a few clicks to turn every summer into a success story.
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