How to solve delivery problems?

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The cup is full!

The life of a restaurant owner is not a long quiet river. That's why we offer several solutions to simplify and improve your delivery service. With the arrival of the summer, the sunny weather and the longer days, it is likely that people will want to go out. And those who prefer to stay at home and have their goods delivered to them expect a delivery experience that meets their new demands!

At RusHour, we understand your delivery challenges. We know that efficient delivery is essential to the survival of your restaurant. And that it is one of the most important criteria to ensure its survival. 

Our team is here to help you adapt to the new constraints and the needs of your customers. We have listed the most problematic points to remind you that you are not alone to face them, and that there are simple ways to succeed in the challenge of delivery in 2022!

1 - You have too many shelves? Fix that right now!

In a world where food delivery is becoming more and more important, it is essential that your restaurant appears on multiple apps. These apps are a simple and effective way to increase the reach of your fame and sales for your restaurant. That said, many restaurant owners are facing "tablet hell". With so many apps to manage, so many connections and so many different tablets, some are losing their minds!

In your industry, time is money. And you'd rather keep your employees focused on your customers than on your tablets. And that's even more so if delivery follows the growth curve at the same speed in the coming months. So it's important for your establishment to choose tools that simplify its delivery business. Believe us, if you are not competitive, your competitors will be for you!

So how do you avoid delivery headaches? How to save time and not be confronted with multiple shelves? The answer is simple: use RusHour! Our solution includes all online orders in one interface. Your single tablet connects to your point of sale. There are no more manual input errors and no more mess. 

RusHour helps you to set and adjust preparation times, display the opening hours of your establishment, automatically accept orders, change prices or update menu items.

According to our clients' testimonials, RusHour is a platform that can make your reception staff happy. They will be better organized and more available to serve your guests. And some of our customers even wonder how they managed their catering business before using our solution!

2 - Are you tired from the rush? We have a solution.

Do you know that stressful moment when all the couriers in the world seem to have gathered in front of our counter? Order retrieval chaos is often a major problem for restaurant owners. But it can also lead to order problems and negative reviews from customers who are there.

RusHour helps restaurants keep customers and couriers informed about the status of their order. When it's ready, everyone receives a confirmation. This prevents overcrowding at your counter.

RusHour simplifies the process of picking up orders. You can once again spend time creating a unique experience for your customers while shipping orders in a minimum of time!

3 - Are you losing money because of order problems? Then read on.

A crowded kitchen, hungry customers in the dining room and an understaffed restaurant can easily lead to ordering errors. There's so much to manage in a restaurant that these types of errors are almost inevitable. And they're even more so when your orders are processed through different systems and platforms.

In order to satisfy customers, it is urgent to minimize order errors and missed orders. If your customer is not satisfied with his first ordering experience with you, you will have a hard time creating a large community of loyal customers. RusHour offers several automatic features that allow you to eliminate order errors forever. How do you do it? By allowing you to automatically accept and print all your orders.

Some of our customers have seen their rating on delivery applications improve after signing up with us. This is only the result of our automatic order management!

In addition to eliminating stress and ordering errors, RusHour also makes the daily life of your staff easier.

4 - You never have time to update your menus from one point of sale to another?

Every consumer has a preferred delivery platform. There are a number of online food delivery platforms in France, which results in various audiences staying loyal to several, or sometimes only one, of these companies. In general, we observe that the average consumer is active on two delivery platforms.

As you know, the delivery market is competitive. Offering your services on multiple platforms is therefore essential for your delivery service to grow. Indeed, the more platforms you are present on, the more chances your company has to attract a large audience and acquire new customers.

However, managing multiple platforms from different tablets can quickly turn into a curse. Thanks to RusHour's menu management, you can save yourself a lot of stress and manage all your menus from a single interface. Our solution integrates all your delivery applications in one place. This allows you to make updates, price changes and all other tasks from a single screen.

5 - Manage the commission fees of your delivery applications

The delivery platforms you are registered with represent a large part of the delivery market. The problem is that these "middlemen" can represent a high budget.

Platforms eat up a significant part of your margins. To compensate for this, your customers need to order more food and use your delivery service more often.

Increasing the number of sales you make while keeping control of your expenses is one of the best ways to increase your margins on delivery.

Virtual brands are digital storefronts on well-known delivery apps. They are called "virtual" because your customer can only order online. There is no "restaurant" space to sit, order and eat. It is possible for a single establishment to have multiple virtual brands. And this is how many establishments become profitable!

Let's say your restaurant is known for its burgers. Why not create a virtual hamburger brand separate from your main brand? The idea is to use the resources you already have to increase your return on investment. RusHour can help you!

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About RusHour

RusHour s mission is to become a trusted partner for restaurants worldwide, offering several products and services that help restaurants adapt to the technology and trends of tomorrow. We provide our clients with a unique way to manage all online orders from multiple platforms from one place. At the same time, our team of experts is on hand day in and day out to support restaurant owners through this change.

Any questions? Write to us: hello@rushour.io

Need a demonstration? Make an appointment right here!